If more => 1000 item them instruct the user to delete some folders.c:> (Get-mailboxfolderstatistics “mailbox”).count.From Exchange side, make sure that user does not have 1000 or more folders in his mailbox using PowerShell command.In your outlook, make sure that ONLY ONE Conversation History folder exist and that you didn’t accidently delete or move it.Go to Personal Tab and make sure “Save IM Conversation in my Email Conversation History Folder” box is checked.Make sure that this option is enabled in Lync client, In your Lync client, click on tools > options.Scroll down till you find “MAPI Information & EWS Information” and check the status is reporting “OK” and “deployed”, if showing otherwise then check the Exchange web services not deployed / Authentication prompt / Presence Information / Lync Client not Showing History section down in this articleĬarry on the following troubleshooting steps: Solution 1.Hold Ctrl key and right click the Lync icon in the taskbar and click on “Configuration Information”.
Note: It might be under HKLM\software\Wow6432Node\Microsoft\office\outlook\addins\UCAddin.LyncAddin.1 Make sure that value of “LoadBehavior” is = 3, if not then change it to 3.Go to HKLM\software\Microsoft\office\outlook\addins\UCAddin.LyncAddin.1.I will be updating this post as more problem / solutions are reported or faced that were not mentioned above.īasic Troubleshooting Steps First thing to doīefore going any deeper in what is causing the problem, make sure that Lync – outlook is integrated before wasting any time trying to locate the problem while it might be that Lync add-in not installed correctly. Duplicate contacts in Lync when search for someone.Cannot reply with IM or see the presence of user in outlook.So will start be listing common problems that I faced in my day – to – day work So I decided to gather all problems, how to troubleshoot and solutions about this particular problem and put them in one article and will be updating this post whenever I find something new regarding this topic some steps are suggested by me, some by other Lync expert out there. While doing that I noticed how many open threads and questions are out there about integration problems between Lync client and Outlook 2010 / 2013 clients. I’ve been busy with too many deployments and onsite support and when have time try to help out the Lync Community via Lync TechNet forum.
0 kommentar(er)
